How Fox Eye Consulting uses your information to provide you with healthcare
This practice keeps medical records confidential and complies with the General Data Protection Regulation.
We hold your medical record so that we can provide you with safe care and treatment.
We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.
We will share relevant information from your medical record with other health or social care staff or organisations when they provide you with care. For example, we will share information with your general practitioner or optometrist. As required by the Care Quality Commission (CQC) we share information with Goring Hall Hospital to complete their medical records.
You have the right to object to information being shared for your own care. Please speak to my secretary if you wish to object. You also have the right to have any mistakes or errors corrected.
The information about you that we hold and use is held securely in the United Kingdom and stored in paper format and on secure servers or encrypted computers.
We retain your records for certain periods (depending on the particular type of record), usually 8 years.
Safeguarding. Sometimes we need to share information so that other people, including healthcare staff, children or others with safeguarding needs, are protected from risk of harm. These circumstances are rare. We do not need your consent or agreement to do this.
We are required by law to provide you with the following information about how we handle your information.
Data Controller Fox Eye Consulting Ltd
Purpose of the processing
To give direct health or social care to individual patients.
To check and review the quality of care.
Lawful basis for processing
These purposes are supported under the following sections of the GDPR:
Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’; and
Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services…”
Healthcare staff will also respect and comply with their obligations under the common law duty of confidence.
Recipient or categories of recipients of the processed data
The data will be shared with healthcare professionals and staff in this practice, Goring Hall Hospital, your general practitioner and optometrist.
Settling your fee
Fulfilling our contract with you for the provision of health assessment services, care and/or treatment.
Right to access and correct
You have the right to access your medical record and have any errors or mistakes corrected. Please speak to a member of staff. We are not aware of any circumstances in which you will have the right to delete correct information from your medical record.
Medical records will be kept in line with the law and national guidance, usually 8 years.
Data we get from other organisations
We receive information about your health from other organisations, who are involved in providing you with health and social care.
Right to complain
You have the right to complain to the Information Commissioner’s Office. If you wish to complain follow this link https://ico.org.uk/global/contact-us/ or call the helpline 0303 123 1113